Why are my fixed messages stopping after 30 days? | Community
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Why are my fixed messages stopping after 30 days?

  • September 28, 2022
  • 1 reply
  • 49 views

Why are my fixed messages stopping after 30 days?

1 reply

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  • Employee
  • 250 replies
  • September 28, 2022

Hey @lisa b13​ 👋

 

For surveys with shareable URLs, the URL stops working after 30 days.  To avoid this you should set the survey live as a dynamic message type instead if you want to use the URL permanently to send to users 🙌