Answered

Can a user reassign their conversation?

  • 19 October 2022
  • 1 reply
  • 17 views

Can customer reassign their ticket(s) to their colleague? For example, when they go on leave....

 

icon

Best answer by Racheal 21 October 2022, 02:22

View original

1 reply

Userlevel 4
Badge

Hey @kasia k​ Racheal from the support team here 👋

 

Are we talking about the user reassigning their conversation? If so, that is not possible, but a great one for the @Product Wishlist​ . You could always add the other co-worker to the conversation to bring them in!

 

I hope this helps!

Reply