Happy Fix-It Friday, Connectors! We've had a lot of questions in the community this week, and there are some of them where folks still need your help - do you think you have the answer to these questions?
- Is it possible to open a specific article in the Help Center using the iOS SDK?
- We're seeing a several minute delay in chats sitting in the inbox before assigning to agents who are available. Is there a way to fix this so our CX is not impacted with longer wait times?
- How do I install the same Intercom instance on multiple apps?
- How can I edit multiple contacts at once?
- Can I create my own messenger instead of using the default one that intercom provides?
- Replacing linking Salesforce KB articles with Intercom Articles
- How can I build a report about which user tags were applied, by whom and when?
Happy fixing!