Topics are used to group information, making it easier to find the content most relevant to you, your product questions, your role and your business. You can think of them kind of like hashtags on Twitter 😊

When you ask a question in the Q&A section you will be prompted to choose one of our product topics. However when you post to a Group, there are many other topics you can add to reflect a relevant use-case, industry, role, language or even developer language.

All of our current topics are listed below 👇 If you have any other suggestions for topics just reply to this post!

Product Topics

Articles Help Centre

Custom Bots

Operator & Task Bots

Resolution Bot

The Messenger

Contacts

Inbox

Product Tours

Messages & Smart Campaigns

Intercom for Mobile Apps

Apps & Integrations

Interconnected

Use Case

Customer Support

Customer Engagement

Marketing & Sales

Industry

E-commerce

Education

Financial Services

Non-profit

Media

SaaS

Healthcare

Role

Support Rep

Support Manager

Sales Rep

Sales Manager

Developer / Product Engineer

Marketing Team

Customer Success Team

Product Design

Language

English

French

German

Russian

Spanish

Portuguese

Italian

Developers

Ruby

React

Java

JavaScript

Python

PHP