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Answered

Interconnected doesn't know I'm logged in

  • June 14, 2022
  • 1 reply
  • 15 views

Kevin Bendixen
Top Expert ✨
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It looks like Intercom doesn't know that I'm already logged in. Noticed this a few days ago, it still wants me to join the community even though I'm already logged in. Was anything changed?

 

 

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Best answer by Diana Tripac

Hi @kevin b​! Diana, the new Community Manager here 👋 Delighted to meet you!

 

Thanks for flagging that👍 Interconnected is currently undergoing some platform changes ( we have added the Join the Community button and Learn more about the Community page as shown in the screenshots above, these things were absent before). The team will try to remove that for the logged in users to avoid confusion, otherwise, in case that's not really possible we will have to wait for the brand new platform that is on the way (very soon)🥳

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Diana Tripac
Intercom Team
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  • Senior Community Program Manager @Intercom
  • 151 replies
  • Answer
  • June 16, 2022

Hi @kevin b​! Diana, the new Community Manager here 👋 Delighted to meet you!

 

Thanks for flagging that👍 Interconnected is currently undergoing some platform changes ( we have added the Join the Community button and Learn more about the Community page as shown in the screenshots above, these things were absent before). The team will try to remove that for the logged in users to avoid confusion, otherwise, in case that's not really possible we will have to wait for the brand new platform that is on the way (very soon)🥳


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