Intercom relaunches in our mobile when attachment from phone gallery is done

  • 22 July 2021
  • 1 reply
  • 14 views

The app relaunches out to the conversations dashboard when an image attachment is done. We do not allow gif etc but emotions are allowed.

I can see the image attached in the chat if you click back in, but obviously the ux is not ideal.

I am using a galaxy S21.

Tia


1 reply

Userlevel 1

Hey @user730​, apologies about the delay in my reply here. Do you have a GIF or video which demonstrates this happening, so that I can get a clearer idea of the issue?

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