Title pretty much covers it, but it would be convenient to have the Qualifications of a user available in the app. Right now it doesn't seem to be available at all in the app, and when it becomes available it should be at the top of a user record.
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Hello @rolf , I don't get your question here, Can you be a bit more specific here?
You can customize Inbox settings on your own, Which includes displaying qualification settings. Here small video instruction:
This is what are you looking for?
Hi @roy s11 , appreciate the reply. My question relates to the mobile app only. Try checking out contact details there.
Hey @rolf, you're right in that our Intercom Conversations app doesn't allow you to manually qualify users. I'd recommend submitting a feature request through our @Product Wishlist group, which I'll then include on my monthly product feedback report to our Product team.
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