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Add an attachment to an outbound message

  • 1 August 2023
  • 1 reply
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Does Intercom have the ability to add an attachment to a message?

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Best answer by Shauna 3 August 2023, 16:23

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Hey @Kurt Stuart 👋🏼 Shauna here from Support! 

You haven’t specified what type of ‘message’ you mean but here’s what I found 👇🏼

Outbound Emails ⬇️

Outbound Chat Message ⬇️

Outbound Post ⬇️

Chat & Email Conversation [in the inbox] ⬇️

From the end-users perspective [via the messenger] ⬇️

If I’ve missed anything or didn’t answer the question specifically; let me know 👌🏼

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