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What are best practices for sending user attributes within a Series to Amplitude? [e.g. was user part of Test A or Test B within a specific Series]

 

Amplitude requires nested data (JSON) like events, and Intercom appears to only allow key/value pairs with simple values.

Hey @leah m11​! Daniel from Customer Support Engineering here 🔧 

 

I'm not sure if there's one best practice way to achieve this, though the way that makes the most sense to me would be to:

 

  1. Create two user tags "Series A" and "Series B", and automatically apply each tag to whoever enters the respective Series using a tag block.
  2. Use our Retrieve a Contact endpoint to retrieve a JSON object containing the user's data.
  3. Strip the object for the relevant info, or in this case, the tag.
  4. Send this to Amplitude (this part I don't have knowledge on 😅 ).

 

I hope that you'll find the docs helpful 😁

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