How to add buttons in the first post?! Like on the main page of the site of the intercom itself
Best answer by Eden
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Userlevel 3
- Premier Customer Support Engineer
- 121 replies
-
10 August 2023
- Answer
Hi
The message that you can see on Intercom uses the "When a customer opens the Messenger" Workflow trigger. When you use this trigger, whenever a customer starts a conversation with you in the Messenger, they’ll be able to choose from suggested replies that you’ve defined.
You can read more about this Workflow trigger and how to create a Workflow that use this trigger in this handy article. 👍
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