Can a user be added to multiple series at once?

  • 20 September 2023
  • 1 reply

Several users are added to a series, but not added to another series I thought they would have been. Is it just possible that a user can’t be added to multiple series at once?


Best answer by Jacob Cox 23 September 2023, 23:06

View original

1 reply

Userlevel 4
Badge +5

Hi @Rylee Morris !


Users can enter into multiple Series at the same time. Have you double-checked that they actually match the entry rules for that second Series? Note, if there is an Event Trigger to enter the Series then a User won’t enter until they Trigger that Event. You can read up on Event Triggers here.