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Can a user re-enter a path in a Series?

  • 5 February 2021
  • 1 reply
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Can a user re-enter a path in a series if they match that criteria? I'm trying to send a message if users haven't been seen in over 6 months and I want that to be recurring.

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Best answer by Roy 5 February 2021, 20:40

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Hello @user883​ ,

 

Currently, Intercom doesn't support an infinity loop, so every user matches the block only once.

You can request infinity loop @Product Wishlist​ Group.

 

A workaround here will be to create a similar block 3-4 times.

 

I hope this will be helpful 🦄

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