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Can I reuse an existing product tour in a series?

  • 23 September 2022
  • 1 reply
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E.g. I have created a product tour separately, and now I want the series to call my product tour (and not create a new one).

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Best answer by Shauna 23 September 2022, 16:04

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Hey @unmukt​ 👋🏼

 

You can duplicate a Product Tour into a Series but cannot move the current existing Product Tour into the Series with it's current stats etc.

 

You can duplicate any outbound message into a series but not move the current original message. The original message would need to be paused/turned off so that it wouldn't send out twice.

 

I can flag this with the Product team as a feature request for you 🚀

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