E.g. I have created a product tour separately, and now I want the series to call my product tour (and not create a new one).
Page 1 / 1
Hey @unmukt 👋🏼
You can duplicate a Product Tour into a Series but cannot move the current existing Product Tour into the Series with it's current stats etc.
You can duplicate any outbound message into a series but not move the current original message. The original message would need to be paused/turned off so that it wouldn't send out twice.
I can flag this with the Product team as a feature request for you 🚀
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.