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Can I send an email to the same user of a loyalty program in a series?

  • April 27, 2022
  • 1 reply
  • 5 views

Can I send an email to the same user of a loyalty program in a series after he has reached 4 orders - saying "hey you're 1 order away from a discount" and doing this every 4 orders ?

 

As in a series doing a circle --> every 4 orders sending this email?

I can't find a way to add +4 orders as a condition

Do I have to make an entry block for 4 orders - 9 orders - 14 orders, etc? Or is there a more pratical way

Best answer by Aparna

Hey @user1835​! Events can trigger content from a rule block in a Series but no message in a series can be sent to a user more than once. Here is an article on that.

 

 

 

 

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  • Employee
  • 328 replies
  • Answer
  • April 29, 2022

Hey @user1835​! Events can trigger content from a rule block in a Series but no message in a series can be sent to a user more than once. Here is an article on that.

 

 

 

 


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