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Can we send class reminders via Intercom?


We have two types of users, students, and teachers. We want to send both of them a reminder email automatically before their class starts. How we track bookings (woocommerce.com) via intercom? Their app in intercom's app store isn't working, to be honest.


https://woocommerce.com/

Best answer by Roy

@user838​ , If both apps have problems connecting Woocommerce, tried to contact customer support? Maybe there some problems on your side?

 

Highways plugin provides event tracking and can help you to schedule notifications for students.

eventbooking

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4 replies

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  • Expert User
  • 1152 replies
  • January 16, 2021

Hello @user838​ , What's wrong with Intercom + Woocommerce integration?

Q - Can we send class reminders via Intercom?

A - it's a one-time course? or one course with sessions?

How are you planning to send this data to Intercom (via Data attribute or events?)?

 

Please, provide a bit more information.

I'II be happy to help you with Intercom + Woocommerce integration.


  • Author
  • New Participant
  • 2 replies
  • January 16, 2021

Hi @roy s11​  , Thanks for reaching out.

The problem I have is the app isn't connected well with Intercom.

https://www.dropbox.com/s/hrido2gosoxa2ke/Screen%20Shot%202021-01-16%20at%202.16.55%20PM.png?dl=0/p>

 

I also tried another app called: ektagon, and it shows the same error.

https://www.dropbox.com/s/7xso3mjvys9hkhg/Screen%20Shot%202021-01-16%20at%202.27.57%20PM.png?dl=0/p>

 

Thank you


  • Author
  • New Participant
  • 2 replies
  • January 16, 2021

We use woo-Booking, so it's not a one-time class. Teachers set their schedules, and students pick the time they like, and they both get online on the booking time.


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  • Expert User
  • 1152 replies
  • Answer
  • January 18, 2021

@user838​ , If both apps have problems connecting Woocommerce, tried to contact customer support? Maybe there some problems on your side?

 

Highways plugin provides event tracking and can help you to schedule notifications for students.

eventbooking


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