Displaying news in intercom chat

  • 13 December 2022
  • 1 reply

I'm having trouble displaying the news app in the chats home section. I have everything in my settings is there something additional that needs to be done?

1 reply

Userlevel 4
Badge +5

Hey @user2122​ Racheal from the support engineer team here👋 


First you'll want to make sure your News Center is turned on here:

Screenshot 2022-12-14 at 9.10.59 PMYou'll also want to double check that your News items are published and added to a News feed. You can read more about getting this set up here:>