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How can I get the subscription types listed and selectable when I compose an email?

  • March 29, 2022
  • 1 reply
  • 19 views

Hello, Intercom community,

 

I set live three different newsletters, but I cannot see them in the left sidebar when I am creating a new campaign. I just see an option that asks me if I want to show the unsubscribe link, but no dropdown menu with the three newsletters selectable. What am I doing wrong?Screenshot 2022-03-29 223913

Best answer by Eric Fitz

Hey @user1687​, the subscription type options should be visible as soon as you set them live, but this may require a hard refresh to be visible. Are you still not seeing them?

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Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • Answer
  • March 30, 2022

Hey @user1687​, the subscription type options should be visible as soon as you set them live, but this may require a hard refresh to be visible. Are you still not seeing them?


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