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I had drafted an email in the editor and saved it every time I made changes. I switch to edit in HTML and all my content was lost except the subject. How do I retrieve my content ?

Hey @shruti​ Racheal from the support engineer team here 👋🏼

 

When you switch to HTML editor all of your content overrides, we do prompt a warning modal before you switch over:Screen Shot 2022-08-22 at 8.55.03 PMI'm afraid there is not a way to retrieve that content once the switch happens.

Would be great if Intercom could carry forward the content in the HTML editor like HubSpot/ Wix editors or have a way to retrieve the content somehow.

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