I have setup a Series with a Rules block that will try to match the user for 7 days. One of the rules applied is if the user has a certain tag. The tag is something we apply manually, so those 7 days gives my team some time to add the tag as that's not done automatically.
I thought that once the tag was added (and the user matched the rules), they'd move down the "Matched" path right away but it looks like Intercom will keep the user there for 7 days, and by the end of those days, it will move the user down the "Matched" path (or exit, of they don't have the tag).
To me it would make more sense if Intercom checked for 7 days if the user matched the rules, and if they did, they would move along right away, regardless of the 7 days. If not, they would exit after 7 days still.
Do I understand how this works correctly or am I missing something?