How to see News feed?

  • 26 May 2023
  • 1 reply

I’ve created a newsfeed, created a news item in that newsfeed and set it live. I made sure I am part of the newsfeed as a user. But when I go to my site, I don’t see the newsfeed anywhere.

Would love a video tutorial!



Best answer by Jennifer K 30 May 2023, 13:10

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Hi @Anita H 

Jennifer here from Intercom 

On the News section, you will first need to set the appropriate news items live.

Then, on the Newsfeed setting, you will need to switch on the News feature as shown below for it to appear on the Messenger homepage:



Here's a link you our help article which runs through the Newsfeed setup in detail:

Hope this helps 😀