Hello Intercom team,
I am Shubham from Webgility company.
We are using your Intercom service in our online application with the attached plan features.
This is working as expected on your dev environment. On dev, the chat pop-up opens with an auto-populated message in it. But on production, it is just opening the pop-up and not auto-populating the message we are passing in the method.
Is it due to our plan features or there is something else we are missing?
Best answer by Paul M11View original
@Shubham Sahare 👋
Paul here from Intercom Support!
Thank you for your patience 🙏 . Going to raise this with our support team directly to see if there is anything we can offer here!