Is it possible to open intercom chat when a user spend 1 min in a specific poage of the app

  • 17 January 2024
  • 1 reply

I need to give support to the user by opening intercom chat if they are staying on a page for a minimum  of 2 min. How can I do this using the intercom.

We have a flutter app. 


Best answer by Jacob Cox 21 January 2024, 16:36

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Userlevel 4
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Hi @akhilaksaju !

If you want to automatically open up the Messenger after a specific amount of time, you can achieve this by using a JavaScript setTimeout() method and have it call our Intercom(‘show’) method after the designated time has passed.

It will be up to your dev team to implement that code in your app.