is there a way I can create a rule which would target All users 'except' a certain set of tagged users?
Page 1 / 1
@prabhat There are several ways to do that, depending on your workflow / the filter you want to use to differentiate between the users.
With most (maybe even all?) audience filters you have the option to choose "is not".
For example, if you want to send it to all users except for the ones you tagged "category X", you can filter the audience for:
Tag is not "category X"
That way the tagged users are excluded from the audience
I'm unable to find the Is not option
@prabhat check the screenshot, does it look different on your system?
Ah thank you
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.