Is there a way to establish the calling feature with an existing phone number?

  • 10 August 2023
  • 1 reply

Hi I am interested in the calling feeature but do not need a new number. We have an established phone number that our residents are familiar with. Is there a way to keep that number and use the calling feature? Thanks.

We are currently using Zoom phone.


Best answer by Eden 16 August 2023, 21:45

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Userlevel 3

Hi @Aliyah Lofton 👋 Eden from the support engineer team here.


Currently, if you want to provision a phone number for the Calling feature, we'll need to create a new one for you in the Calling feature's settings menu. You wouldn’t be able to use an existing phone number. I can see how this would be useful though! This is a great feature request. 🤙