Answered

One unique series for multiple languages or one series per language?

  • 16 February 2021
  • 2 replies
  • 15 views

Hey!

We're creating a new new-user-onboarding campaign under the Series functionality and I was wondering: is it better to have one series per language, or to have different disconnected threads under one unique series for each language?

 

I've currently set it up the second way - see screenshot below:

 

Screenshot 2021-02-16 at 12.38.41 

Thanks for any ideas you may have!

Cris

icon

Best answer by Roy 16 February 2021, 13:11

View original

2 replies

Badge

Hello @cris m11​ , I hope you are doing well 👋

 

Q - is it better to have one series per language, or to have different disconnected threads under one unique series for each language?

A - Both will work. Personally, I like to create one Series for hole on-boarding session and manage it in one place.

Also, one Series gives a clear view in reports about the on-boarding process.

SeriesBut please keep in mind that the Series has some limits:

SeriesLimitMore information about Series limits can be found here.

 

I hope this will be helpful, Have a great day 🦄

 

Thanks for the info, @roy s11​, it was indeed very useful.

 

Have a great day,

Cris

Reply