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Answered

Scheduling messagess

  • August 14, 2023
  • 1 reply
  • 54 views

Hi, i dont see options like in help article in my account: https://www.intercom.com/help/en/articles/234-schedule-a-message-to-send-at-the-right-time 

Also i canot contact support, constantly chat is hiding from my app. 

Its anoying. 

Best answer by Racheal

Hey @Mario Buntic Racheal from the support engineer team here👋 

 

So sorry about the Messenger being hidden from you, this was an error on our end- I believe I fixed that for you, can you give your browser a hard refresh and let me know if you’ve got access now? Regarding your scheduling features, can you make sure you have dynamic selected in your message:

 

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Racheal
Intercom Team
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  • Customer Support Engineer
  • 512 replies
  • Answer
  • August 15, 2023

Hey @Mario Buntic Racheal from the support engineer team here👋 

 

So sorry about the Messenger being hidden from you, this was an error on our end- I believe I fixed that for you, can you give your browser a hard refresh and let me know if you’ve got access now? Regarding your scheduling features, can you make sure you have dynamic selected in your message:

 


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