Can somebody look into our account or give us a direct email to talk to somebody in sales as we definitely don't want to cancel our account as it's becoming critical.
Upgraded intercom account to engage and signed contract 5 days ago, Intercom has now cancelled our subscrption due to finish 5th Dec... Upon using the chat I keep getting advised I'll get an update in "1 day" but still no answer.
Userlevel 3
+4
- Community Manager
- 159 replies
-
2 December 2022
Hey @support d13 👋🏼 Shauna here from Intercom Support!
Our support team will be in touch with you as soon as they can, there has been a small delay in response due to a little backlog but we're working on this 👍🏼
As soon as we get to your conversation, we can get someone from Sales to looped in to speak with you 👍🏼
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