What does 'Completed and took next paths' and 'active' mean?

  • 20 September 2022
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what's the meaning of this statuses? 'Completed and took next paths' and 'active'. i'm trying to identify those who disengaged from the path in my serieswhat do these mean


Best answer by Racheal 23 September 2022, 17:55

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Hey @ima​ Racheal from the Support Engineer team here


Completed and took next paths means they have moved on from the node you are looking at currently. They either took the did not match, or did match path. Active means that they are still waiting to match (or not match), they are still on that node. To see the users who disengaged you can click into the disengaged tab on your Series here:

Screen Shot 2022-09-23 at 10.52.56 AMYou can also see a list of the disengaged at the bottom of your Series:

Screen Shot 2022-09-23 at 10.53.02 AM