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Answered

When setting the series live, I get the error "Please finish creating a schedule"

  • October 27, 2022
  • 1 reply
  • 320 views

I set up a test series to send emails and in-app posts to one specific email address - that is me - so that I could test how everything looks. When setting the series live, I get the error "Please finish creating a schedule" The problem is that I don't want to schedule any of the messages, I'm ok, with any day, any time, since I set all messages a few minutes apart - and I want to receive them one after the other in order to test how each email or post looks. Why doesn't it let me set it live?

Best answer by Racheal

Hey @zsoltโ€‹ Racheal from the Support Engineer team here๐Ÿ‘‹๐Ÿผ

 

Typically we see this error if there is an incomplete event trigger. Can you double check that you haven't left off any data of an event trigger? For example if you are using Signed up as a trigger:

 

Signed up should be Signed up x days ago

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Racheal
Intercom Team
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  • Customer Support Engineer
  • 512 replies
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  • November 4, 2022

Hey @zsoltโ€‹ Racheal from the Support Engineer team here๐Ÿ‘‹๐Ÿผ

 

Typically we see this error if there is an incomplete event trigger. Can you double check that you haven't left off any data of an event trigger? For example if you are using Signed up as a trigger:

 

Signed up should be Signed up x days ago


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