There's a user whos not seeing the tour from the series they are in. on the stats, it says user has entered the series and has received the tour minutes ago.
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Hey @ima Racheal from the support engineer team here 👋
Can I ask how you know the user has not seen the Tour? Is this a test user that you are using? Could you check if there are any issues within your Product Tour stats?
More on troubleshooting your Product Tour issues here:
https://www.intercom.com/help/en/articles/2901130-track-and-resolve-your-product-tour-s-issues/p>
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