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Will users receive an email/message again when you set live a series after pausing it?

  • September 22, 2021
  • 2 replies
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  • New Participant
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This feels obvious but I want to confirm before I take action. If we pause a series to make edits and then set it live again, it won't contact users that have already entered the series correct? Honestly saying it out loud sounds like no, duh, but I cannot re-email thousands of users again. Thanks in advance!

Best answer by Kevin Bendixen

@erynn​ You are correct, it won't send the messages again. The series saves the users that have received the message if you pause it. You can go ahead and set it live

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Kevin Bendixen
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  • Top Expert
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  • September 23, 2021

@erynn​ You are correct, it won't send the messages again. The series saves the users that have received the message if you pause it. You can go ahead and set it live


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  • New Participant
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  • September 23, 2021

Awesome. Thanks for the validation @kevin b​!


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