Best way to set up a suggestions & feedback link

Question

What is the best way to set up a suggestions & feedback link, so that it takes you not to Intercom chat, but to some kind of area where they can just leave their comments? Thanks!

Gavin · Accepted Answer

&#128075; I have a few feedback bots on my website that utilize Intercom.You can do this through custom bots via button. &#128433;️Once you're here, just create a custom bot asking for their feedback or email so that you can get back to them. &#128172;Once you have also set up the link on your website and created the bot, you can set it live. ✅ To open the bot from a button, navigate to 'Choose where to launch your bot'.From this page, you can open your website and select which in-app button you want to open the bot.

steve · Answer

Thanks so much!! Worked perfectly.

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