I am using a custom chat launcher in my web application. I noticed that the default launcher provided by Intercom flashed the “Operator says...” in the browser tab whenever there is a new unread message. After switching over to the our custom chat launcher, that behavior does not occur anymore. Is this feature only available to work on the default launcher or is there a way to get it to work with the custom launcher.
For more context, I am using the Intercom('onUnreadCountChange') function to update the badging on my custom launcher.
Best answer by cameron.gumleyView original