Can I limit the number of conversations that a user has open? | Community
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Can I limit the number of conversations that a user has open?

  • December 2, 2021
  • 1 reply
  • 449 views
E

Hello,

Would you like to know if it is possible to limit the amount of simultaneous chats?

Best answer by Aparna

@equipe v11​ ! We have a beta (at the moment there are a few limitation on number of people who can be opted in for the beta) which allows you to prevent visitors/users opening more that one conversation at a time. Here is a screenshot to show how you can control it in the Messenger settings. This will work only for web users. If you are interested please open a conversation from the Messenger in your workspace so teammate from support will be able to guide you further on this.

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  • AparnaEmployee
  • Employee
  • Answer
  • December 7, 2021

@equipe v11​ ! We have a beta (at the moment there are a few limitation on number of people who can be opted in for the beta) which allows you to prevent visitors/users opening more that one conversation at a time. Here is a screenshot to show how you can control it in the Messenger settings. This will work only for web users. If you are interested please open a conversation from the Messenger in your workspace so teammate from support will be able to guide you further on this.

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