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Hi,

 

I would like to put third party apps (like StatusPage) even higher in the Messenger than the conversation boxes. E.g. if we have an incident I would like to put the app of StatusPage in the top of the messenger box. I just can change the order between third party apps, but not put a third party app higher than the conversation boxes.

 

Thanks a lot :-)

Hello @reichwein​ ,

 

It's not possible to put any app higher than the Conversation list 😕

I don't think this will looks good from the user experience side. You can suggest this feature in @Product Wishlist​ group.

 

I'm suggesting adding a Custom bot from the new conversation and turn it on when there is some downtime, in such a way customers get a notification before they start creating a new conversation.

 

You can also use the following feature:

MessengerI hope this will be helpful.

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