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Some customers will open multiple chats and only use one for interacting with us. We would like for you to only be able to start one chat at a time. Has anyone done this and can help?

There is a beta feature currently that lets you do this

Hey @user191​, let me chat with your accounts point-of-contact to see about getting you added to this beta.

Good news, @user191​, your workspace has now been added to the beta!

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