Skip to main content
Answered

Can I prevent my customers from opening multiple conversations at a time?


Some customers will open multiple chats and only use one for interacting with us. We would like for you to only be able to start one chat at a time. Has anyone done this and can help?

Best answer by Kevin Bendixen

There is a beta feature currently that lets you do this

View original
Did this topic help you find an answer to your question?

3 replies

Kevin Bendixen
Top Expert ✨
Forum|alt.badge.img+5
  • Top Expert
  • 269 replies
  • Answer
  • November 8, 2021

There is a beta feature currently that lets you do this


Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • November 8, 2021

Hey @user191​, let me chat with your accounts point-of-contact to see about getting you added to this beta.


Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • November 9, 2021

Good news, @user191​, your workspace has now been added to the beta!


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings