Is there any way user can communicate to other user including operator ??
hello , i'm working on setting up a loan based communication platform where borrower can communicatee with Loa Officer , Loan Processor.
unique id will be : user_id , loan_id , email_id
so ultimately this is user to user communication channel.
is above communication possible ??
Best answer by Eric Fitz
Hey @chase s 683, it's not possible to configure Intercom to allow your customers to communicate with each other. It would only be possible for your teammates/employees to communicate with your customers using Intercom.
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