Sometimes the messenger appears with a transparent background, blending the messages with the content of the page that we are at. Can we set to always show the messenger with a white / grey background?

Are you referring to the borderless view? https://www.intercom.com/help/en/articles/56375-when-do-borderless-conversations-appear/p>

I believe they do, and the article doesn't help. How do I disable the borderless view and set a badge or a snippet view by default for all messages?

Can we set to always show the messenger with a white / grey background?

Can we set to always show the messenger with a white / grey background? | Community