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Does the customer see that you have closed a ticket in Intercom?

  • August 12, 2021
  • 1 reply
  • 195 views

Does the customer see that you have closed a ticket in Intercom?

Best answer by Kevin Bendixen

I think they can only tell if you set the task bot to ask for feedback on the chat after closing.

Bildschirmfoto 2021-08-13 um 10.00.59

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Kevin Bendixen
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I think they can only tell if you set the task bot to ask for feedback on the chat after closing.

Bildschirmfoto 2021-08-13 um 10.00.59


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