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Enabling new messenger for test workspace

  • Jan 30, 2023 12:56 PM UTC
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If I enable "New messenger" for test workspace (which I created from my prod workspace), will "New messenger" be enabled for prod one too?

Best answer by Joseph S.

Hi @srđan​ 

 

No. it will not affect the prod workspace.

 

The configuration are separate and unique to each workspace, so changes made to one workspace will not affect the other.

 

Worth to note that your test workspace will inherit the messaging abilities of your production workspace in Intercom (the products, Teammates and their permissions also that you have installed)

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Joseph S.
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  • Jan 31, 2023 11:37 AM UTC

Hi @srđan​ 

 

No. it will not affect the prod workspace.

 

The configuration are separate and unique to each workspace, so changes made to one workspace will not affect the other.

 

Worth to note that your test workspace will inherit the messaging abilities of your production workspace in Intercom (the products, Teammates and their permissions also that you have installed)