Hello, party ppl.
I would like to start to gather customers' wishes for new features, conditions etc. There are a lot of ways to navigate this, but I would like to implement some sort of app or widget using the Intercom.
Maybe, some of you had such cases and will be able to share the best practices/apps and so on.
Thank you
Hey @denis t
We use Cadet which integrates with Intercom messenger. It's a simple tool that gives you a filterable view of your feature requests. Customers can vote on each others requests and get notified when a request moves into a new stage in its cycle. The price is reasonable compared to some others but there is very limited reporting from the tool - only really the views you can see and manage. Worth checking out to see if it fits your case
@denis t You could also do this with Typeform, integrates with Intercom in a bunch of ways. But users can't vote on others' suggestions, it's only for gathering rquests.
There are a bunch of tools that integrate with Intercom. I've personally used Canny in the past and I like it. There are a few new tools out there as well like Feedbear, Shipright, Cadet
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