Answered

How to customise the "Talk to a person" button

Userlevel 1

Is there a setting where we can customise the "Talk to a person" button?

Or add a message after this button appears?

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Best answer by Jennifer K 8 August 2023, 17:50

Userlevel 2

+3

Hi @doig-mm

Jennifer here from Intercom 😊

You can update this in the Automation Settings for Fin as below to any of the following options 👇🏻

Hope this helps 🚀

Userlevel 1

Thanks @Jennifer K

Looks like there is no way to alter the function of that button, e.g. with custom HTML text?

Userlevel 2

+3

@doig-mm This is not possible. I’ll let our product team know this is a feature you’re eager for though 🚀

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