Skip to main content
Answered

How to customise the "Talk to a person" button


Forum|alt.badge.img

Is there a setting where we can customise the "Talk to a person" button?

Or add a message after this button appears?

[also asked on this thread]

Best answer by Jennifer K

Hi @doig-mm 

Jennifer here from Intercom 😊

You can update this in the Automation Settings for Fin as below to any of the following options 👇🏻

Hope this helps 🚀

View original
Did this topic help you find an answer to your question?

3 replies

Jennifer K
Intercom Team
Forum|alt.badge.img+3
  • Intercom Team
  • 984 replies
  • Answer
  • August 8, 2023

Hi @doig-mm 

Jennifer here from Intercom 😊

You can update this in the Automation Settings for Fin as below to any of the following options 👇🏻

Hope this helps 🚀


Forum|alt.badge.img
  • Author
  • Connector
  • 9 replies
  • August 9, 2023

Thanks @Jennifer K 

Looks like there is no way to alter the function of that button, e.g. with custom HTML text?


Jennifer K
Intercom Team
Forum|alt.badge.img+3
  • Intercom Team
  • 984 replies
  • August 9, 2023

@doig-mm This is not possible. I’ll let our product team know this is a feature you’re eager for though 🚀


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings