How to get the timezone of the client?

Question

I want to get the timezone of the client who is chatting with us. Since based on his time zone, i want to show some time values, in the messenger. How can i get the timezone of the client while we are called in API (ex: configure, initialize, etc) ?

Roy · Accepted Answer

Hi @rajabdeen​, It's not possible to get timezone via API, workaround here: You can get contact location details (Country, Region, City) via API, then find a specific time zone on your end. To get contact location information, you should use Retrieve contact API.============================  "location": {    "type": "location",    "country": "Ireland",    "region": "Dublin",    "city": "Dublin"  },============================I hope this will be helpful, Let me know if there any further questions. &#129412;

rajabdeen · Answer

Thanks i will try that.

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded