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I am using custom intercom launcher and want to use it in 'French' language.

  • 31 May 2023
  • 1 reply
  • 36 views
M

I am using custom intercom launcher and want to use it in 'French' language. Therefore, I am using 'language_override' option. But its not working.

Here is my code snippet:

    $intercomProvider.appID('MyAppId');
        window.Intercom('boot', {
            app_id: 'MyAppId',
            custom_launcher_selector: '#DM_custom_intercom_launcher', hide_default_launcher: true,
            language_override: 'fr',
        });

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Best answer by Racheal 31 May 2023, 23:13

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Racheal
Userlevel 4
Badge +5

Hey @Milind Dixit Racheal from the support engineer team here👋 

 

To clarify, the language_override attribute would change the language the Messenger is presented in, this does not impact your custom launcher. This would set the language for all visitors to French, is that the intention here? Important to note, this is logged out visitor code, so if you are logging in as a user, you may not be passing the language_override attribute in that snippet- could you double check that? If you want your Messenger to display in French for all users, you may want to change the default language of your Messenger instead.

More on that here!

 

 

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