Is it possible to customize which articles are shown Article Search app based on where the user is?

Question

For instance, our platform has the "chat" section, the "admin" section, the "main" section, etc. On each one of them, I want to show the relatives articles on the Articles Search app in Messenger. It doesn't make sense to show the "chat" articles in the "admin" section. It could work like the banners, posts, product tours rules.Thank you

Racheal · Accepted Answer

Hey @carolina e​Racheal from the support engineer team here&#128075;A couple different options here, I hope one of them helps accomplish what you're looking for! You can target which URLs the Article Search app itself will display on:You can also target which URLs the Article Inserter app displays on. With this option you would be able to select which Articles to insert on certain pages. The caveat there is you would need to insert each specific Article:The other option you have is to set URL rules on the actual Articles. With audience targeting on your Articles you can show customers relevant articles, while hiding content from others:I hope this helps!

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