I was wondering, Is there is a way I can use a URL to prefill a message that my users can send to me in the messenger? I want to be able to add a URL to my email marketing campaigns and have users click a button. That button takes the user to my website and opens the messenger with a prefilled message so they just click send.
Hello @user760 👋,
Yes, you can do that by using JavaScript API "Pre-Populate Message".
More information can be found here.
You should add Intercom messenger on this URL, let's say: domain.com/roy
Then use the following Javascript code to display a prefilled message:
Intercom('showNewMessage', 'pre-populated content');Let me know if you have any additional questions on this topic, more than happy to help.
Looking forward.
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