Is there a way that I can use a URL to open the messenger and prefill a message for my users to send?

Question

I was wondering, Is there is a way I can use a URL to prefill a message that my users can send to me in the messenger?   I want to be able to add a URL to my email marketing campaigns and have users click a button. That button takes the user to my website and opens the messenger with a prefilled message so they just click send.

Roy · Accepted Answer

Hello @user760​&#128075;,Yes, you can do that by using JavaScript API "Pre-Populate Message".More information can be found here.You should add Intercom messenger on this URL, let's say: domain.com/royThen use the following Javascript code to display a prefilled message:Intercom('showNewMessage', 'pre-populated content');Let me know if you have any additional questions on this topic, more than happy to help.Looking forward.

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