Is there a way to use messenger to allow the users of my app to DM each other? | Community
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Is there a way to use messenger to allow the users of my app to DM each other?

  • February 18, 2022
  • 1 reply
  • 11 views
R

All of the registered users for our site are in our Intercom contacts, are there any third party apps or other ways to use Intercom to allow them to communicate with each other instead of just with us?

Best answer by Eric Fitz

Hey @ryan d12​, this isn't possible with Intercom. We're focused on providing a platform for you and your team to communicate with your customers, and we don't yet have any functionality to allow your customers to communicate with each other.

1 reply

Eric Fitz
Employee
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  • Eric FitzEmployee
  • Employee
  • Answer
  • February 21, 2022

Hey @ryan d12​, this isn't possible with Intercom. We're focused on providing a platform for you and your team to communicate with your customers, and we don't yet have any functionality to allow your customers to communicate with each other.

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