I’m a solo shop at the moment and and want to use Intercom.
I know I can set Office Hours & reply time - but is there a way to add vacation days or something like that so if I’m out of the office for a few days, Messenger will say something like “Back Thursday” if it’s Monday and I took Monday, Tuesday & Wednesday off?
Just trying to manage expectations.
Thank you
Dinos
Best answer by Anonymous
Hey Dinos,
To echo Keerthi, you could use a custom bot like they mentioned.
Alternatively you could change the welcome message in your messenger for a few days - people will see this when they open the messenger.
Or if you have access to the showing a special notice feature that could work either.
There is no feature in the Messenger settings to do this. But, you could setup a Custom Bot for your vacation days. It might serve the purpose that you're looking for.
A
Anonymous
0 replies
Answer
October 30, 2020
Hey Dinos,
To echo Keerthi, you could use a custom bot like they mentioned.
Alternatively you could change the welcome message in your messenger for a few days - people will see this when they open the messenger.
Or if you have access to the showing a special notice feature that could work either.
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