We need to be able to remove or at least change the text on the bot messenger that says ‘Ask a question’. Can anyone explain how to do this please? We’re only using intercom for outbound communications so people can’t ask us a question,
Also, how can I remove the typical reply time. I’ve turned off the ‘share your typical reply time’ in the bot settings.
Thank you!
Hey 
Shauna here from Support!
Are you referring to the ‘start a conversation button’ 
You can edit this here. Note 
- You need to set this for both ‘visitors’ & ‘users’ separately.
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To turn off your ‘typical reply time’
You will need to do this here. Note - You need to set this for both ‘visitors’ & ‘users’ separately.
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