We need to be able to remove or at least change the text on the bot messenger that says ‘Ask a question’. Can anyone explain how to do this please? We’re only using intercom for outbound communications so people can’t ask us a question,
Also, how can I remove the typical reply time. I’ve turned off the ‘share your typical reply time’ in the bot settings.
Thank you!
Best answer by Shauna
View original
+4
Hey
Are you referring to the ‘start a conversation button’ ⬇️
You can edit this here. Note 📌 - You need to set this for both ‘visitors’ & ‘users’ separately.
______________________________________________________________
To turn off your ‘typical reply time’ ⬇️
You will need to do this here. Note 📌 - You need to set this for both ‘visitors’ & ‘users’ separately.
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
