Hello @user917​ , It seems you have trusted domain turned-on, more information on that can be found here.

You can add your domain (pinticks.com) or make this box empty (That will make Messenger work any domain).

It was blank. I filled it with the right domain. It still doesn't appear.

@user917​ , Can you confirm that "Show the Messenger launcher" is on?

Ah It was off. Interesting. Thank you very much for your assistance

@user917​ , Let me know if you have any further question, always happy to help 🙌

Hey @user917​, just as a heads-up, I've edited your initial post to remove all mention of your app_id. Just be careful with sharing info like that in a public forum, just in case!