The messenger can't be initialized with my own app id ****** | Community
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The messenger can't be initialized with my own app id ******

  • Feb 22, 2021 1:19 PM UTC
  • 6 replies
  • 114 views

The messenger can't be initialized with my own app id ****** I tried with a test workspace app_id it works. but my main workspace app_id ****** doesn't work. Check from here https://www.pinticks.com

Best answer by Roy

@user917​ , Can you confirm that "Show the Messenger launcher" is on?

messenger

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6 replies

Roy
Top Expert ✨
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  • Top Expert ✨
  • Feb 22, 2021 2:58 PM UTC

Hello @user917​ , It seems you have trusted domain turned-on, more information on that can be found here.

SecureDomainYou can add your domain (pinticks.com) or make this box empty (That will make Messenger work any domain).


  • Author
  • New Participant
  • Feb 22, 2021 3:05 PM UTC

It was blank. I filled it with the right domain. It still doesn't appear.


Roy
Top Expert ✨
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  • Top Expert ✨
  • Answer
  • Feb 22, 2021 3:21 PM UTC

@user917​ , Can you confirm that "Show the Messenger launcher" is on?

messenger


  • Author
  • New Participant
  • Feb 22, 2021 3:24 PM UTC

Ah It was off. Interesting. Thank you very much for your assistance


Roy
Top Expert ✨
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  • Top Expert ✨
  • Feb 22, 2021 3:32 PM UTC

@user917​ , Let me know if you have any further question, always happy to help 🙌


Eric Fitz
Employee
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  • Employee
  • Feb 23, 2021 11:15 AM UTC

Hey @user917​, just as a heads-up, I've edited your initial post to remove all mention of your app_id. Just be careful with sharing info like that in a public forum, just in case!